How do you know where the burners are?
Our system is designed with a noise locator, or a device that emits a beeping sound that starts when you turn on your unit and audibly designates the burner you want to use. The beeping will stop when your pan connects with the cooktop surface.
However, there are other options you can work out with your dealer in order to locate the burner. For example, you may have them etch a spot for each burner, or simply ask them to place a sticker there until you have a feeling for where the burner is.
What materials can I use with Invisacook?
Two countertop materials are recommended to be used with Invisacook:
Ultra-compact porcelain material that is 12mm thick brands such as (Magnifica, Sapienstone, Infinity Surfaces, Lapitec, Laminam, Neolith etc….). We recommend porcelain for best results. Granite, the all-natural stone, that needs to be milled to 1.5cm in the area of the cooktop. We recommend porcelain for best results.
Some other ultra compact surfaces and natural stones such as quartzite that is heat resistant can work case by case but are not recommended due to possible fragile nature of the stone or uneven heat distribution.
*Popular man made quartz countertops or natural marble countertops are not supported. Dekton does not warranty Invisacook.
Do I need to have special cookware?
The Invisacookware pans are designed specifically for Invisacook.
There are many induction quality pots and pans on the market, however, the most compatible pans for the Invisacook are a full clad stainless-steel, thick magnet bottom pan, and Invisacookware.
Non Compatible: Aluminum, all-copper, or glass cookware will not work unless they have a layer on the bottom with magnetic properties. Many manufacturers have started adding a magnetic layer to the bottom of those types of pots and pans; however, it can be very thin and will take longer to heat up than a high-quality induction pan.
NOTE: Cast Iron pans are induction, however, they do get extremely hot due to the content of metals within them, and reflect a large amounts of heat, which over time will not be good for your countertop. Invisacook asks that you don’t use this type of cookware when using the Invisacook.
Testing for Compatibility
To tell if a pot or pan is compatible with your induction stove, hold a magnet to the bottom.
- If the magnet clings to the underside, the cookware will work on an induction cooktop.
- If the magnet grabs the pan softly, you may not have a good connection with it on your cooktop.
- If there is no pull on the magnet, it doesn’t contain the right metals and will not generate heat. You will see a "U" on the controller is there is no connection.
Note: Many manufacturers have started putting an “induction compatible” symbol on the bottom of their cookware or note compatibility on the packaging.
Below please find a link to the Invisacookware.
Is there anything special I need to do with my induction cookware for it to be used on my countertop?
Nothing need to be done to your cookware, but we provide you an InvisaMat for each burner for the following reasons:
1. Prevent pans hitting your countertop.
2. Prevent scratches from blemishing your countertop.
3. Keep the metal from your pan from touching your countertop, helping countertop stay cooler longer.
Is there any special cleaning that needs to be done to the countertop where the unit is?
Only the proper care recommended by the stone fabricator and countertop manufacturer are needed.
For granite countertops, we do recommend re-sealing every couple of months over the cooktop location.
Does the unit need to have any special electrical requirements?
Yes, 220v twist lock receptacle is needed for the 2-3-4 & 5 burner unit and 110v receptacle for the 1- and 2-burner units. All units are to be plugged in but also can be hardwired, as required in some countries.
You will need a 30amp breaker.
Does the countertop surface get hot when you are cooking?
Yes. The surface will get warmer and warmer over time as you cook, eventually becoming hot to the touch. When using the Invisamat silicone pad, there will be reduced heat transfer from the pan to the countertop. For your standard short cooking time, the surface will not get that hot. However, once you have surpassed about 10 minutes’ worth of cooking time, the surface will be hot and you should exercise caution around the area in use. Also when cooking keep in mind that Induction is a very quick heating process, so when frying food, you only need a Level 6 on your controller, and Power Boost is to only be used when Boiling water.
How is the Invisacook unit installed?
Is there a restocking fee if I change my mind
There is a 10% restocking fee plus the cost of shipping.